Job Description
Launch your career this week with zero experience required! Boston Career Hub is seeking motivated individuals for our entry-level customer service positions. We provide comprehensive paid training and flexible schedules to accommodate students and career changers. Join our dynamic team in Boston's vibrant Financial District and gain valuable skills while earning competitive pay. No prior experience needed – we'll teach you everything!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process transactions and update client records
- Collaborate with team to resolve complex issues
- Follow established protocols for data security
- Participate in ongoing training programs
- Meet performance metrics for response time
- Document customer interactions accurately
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Ability to learn new systems quickly
- Strong problem-solving aptitude
- Basic computer proficiency
- Positive attitude and teamwork focus
- Reliable transportation to downtown Boston
- Availability for evening/weekend shifts