Job Description
Join Austin's fastest-growing tech firm as an Entry-Level Customer Service Specialist! No prior experience required – we provide comprehensive paid training to launch your career. Enjoy competitive pay, flexible scheduling, and growth opportunities in a dynamic environment. Perfect for recent graduates or career changers seeking stability and advancement.
Responsibilities
- Delocate exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently using our CRM system
- Document interactions and maintain accurate records
- Collaborate with cross-functional teams to improve processes
- Meet daily performance metrics and quality standards
- Participate in ongoing skills development workshops
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Ability to work in a fast-paced team setting
- Reliable internet access for remote work options