Job Description
Ready to start your career today? No experience needed! Metro Growth Partners is immediately hiring motivated Entry-Level Customer Service Specialists in Minneapolis. Join our dynamic team and gain valuable skills while serving our diverse client base. We provide comprehensive training and a supportive environment for career growth.
Why join us?
- Immediate start date
- Full benefits package (health/dental/vision)
- Paid training and development
- Clear advancement path to leadership roles
- Collaborative team culture
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issues efficiently
- Document interactions in CRM system accurately
- Collaborate with team to improve service processes
- Meet daily performance metrics for response time and satisfaction
- Participate in ongoing training sessions
- Represent company brand with professionalism and enthusiasm
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency (typing, email, internet)
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable attendance and punctuality
- Problem-solving mindset with attention to detail