Job Description
Join our dynamic team in Wichita! We're urgently seeking motivated Entry-Level Customer Service Specialists to launch your career. No experience needed—just enthusiasm and a commitment to excellence. Enjoy competitive pay, comprehensive training, and growth opportunities in a supportive environment.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with cross-functional teams
- Meet performance metrics for response time and satisfaction
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to navigate multiple software systems
- Problem-solving mindset with attention to detail
- Flexible availability including evenings/weekends
- Positive attitude and team player mentality