Job Description
Join our dynamic team in Oklahoma City as an Entry-Level Customer Service Specialist! No prior experience is required – we provide comprehensive training to launch your career. This urgent opening offers immediate start date with competitive pay and growth opportunities. Enjoy a supportive environment where your communication skills and eagerness to learn are valued. Full benefits package included after 60 days.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues using company protocols and resources
- Update and maintain customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics for call volume and resolution time
- Participate in ongoing training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent (GED accepted)
- Excellent verbal and written communication skills
- Basic computer proficiency with ability to learn new software
- Positive attitude and willingness to work in a fast-paced environment
- Reliable attendance and punctuality
- Ability to pass background check and drug screening