Job Description
Join our dynamic team in Austin and kickstart your career without prior experience! We're urgently hiring enthusiastic individuals for our customer service division. No degree required – we provide comprehensive training and growth opportunities. If you're a quick learner with a passion for helping others, this is your chance to build a professional future in Texas's thriving tech hub. Apply today and start your journey with us!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve basic product/service issues with step-by-step guidance
- Document interactions accurately in our CRM system
- Collaborate with senior team members for complex cases
- Participate in daily training sessions to enhance skills
- Meet performance metrics for response time and resolution
- Maintain positive customer relationships throughout interactions
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Basic computer proficiency (typing, internet navigation)
- Ability to work flexible hours including weekends
- Positive attitude and willingness to learn
- Valid Texas ID or driver's license
- Pass background check and drug screening