Job Description
Join Illinois's fastest-growing startup as an Entry-Level Customer Service Specialist! We're urgently hiring motivated individuals with no prior experience for immediate full-time positions. This is your golden ticket to launch a rewarding career in business operations with comprehensive paid training and growth opportunities. Work in our vibrant downtown Chicago office alongside industry mentors who will guide you every step of the way.
Why choose us? We offer:
- Industry-leading benefits package (health/dental/vision)
- 401(k) with company matching
- Paid professional development certifications
- Clear advancement path to team lead roles
- Collaborative, supportive work culture
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and update customer account information
- Collaborate with sales teams to resolve client issues
- Document interactions in CRM systems with precision
- Participate in daily team training sessions
- Meet performance metrics for response time and resolution
- Contribute to process improvement initiatives
Qualifications
- No experience required - we train all team members
- High school diploma or equivalent required
- Strong verbal communication skills
- Basic computer proficiency (MS Office suite)
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable attendance and punctuality
- Passion for helping customers succeed