Job Description
Join our dynamic Milwaukee-based team as an Entry-Level Customer Service Representative and kickstart your career in a fast-paced, supportive environment. No prior experience needed – we provide comprehensive training to help you succeed. Enjoy competitive pay, benefits, and opportunities for growth within our expanding tech solutions company. Apply today and become part of Milwaukee's thriving professional community!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve client inquiries regarding products and services
- Document interactions in CRM systems with accuracy
- Collaborate with team members to optimize customer experiences
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office suite)
- Ability to multitask in a fast-paced setting
- Positive attitude with problem-solving mindset
- Willingness to learn new technologies and systems
- Reliable transportation to our downtown Milwaukee office
- Legal authorization to work in the United States