Job Description
Join Cleveland Community Solutions immediately! We're urgently hiring motivated individuals for our entry-level customer service team. No prior experience required – we provide comprehensive training. This is your chance to launch a rewarding career in healthcare administration with competitive pay and growth opportunities. Enjoy flexible scheduling, benefits package, and a supportive team environment. Apply today and start making a difference in your community!
Responsibilities
- Answer inbound calls and respond to patient inquiries with empathy and professionalism
- Update and maintain accurate patient records in our secure database system
- Coordinate appointment scheduling and follow-up communications
- Collaborate with healthcare team members to resolve patient concerns
- Process insurance verification and billing documentation
- Adhere to HIPAA compliance standards at all times
- Participate in ongoing training to enhance service skills
Qualifications
- High school diploma or equivalent (required)
- Excellent verbal communication skills
- Basic computer proficiency with willingness to learn new systems
- Strong attention to detail and organizational abilities
- Positive attitude and ability to thrive in fast-paced settings
- Reliable transportation to our downtown Cleveland office
- Passion for helping others and providing exceptional service