Job Description
Join our dynamic team immediately as a Customer Service Specialist! No prior experience required – we provide comprehensive training. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in Jacksonville's vibrant business district. Perfect for career starters seeking growth opportunities.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure customer satisfaction
- Adhere to company policies and service standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work flexible shifts
- Pass background check