Job Description
Launch your career in Detroit's thriving service industry! We're seeking motivated individuals with no prior experience to join our dynamic customer support team. Enjoy competitive pay, comprehensive paid training, and immediate start opportunities. Our inclusive environment fosters growth with clear advancement paths for dedicated team members.
Why Choose Us? • Monday start guaranteed • On-the-job certification • Health benefits after 90 days • Tuition reimbursement program • Collaborative downtown Detroit workspace
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve service issues efficiently
- Update customer records in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for response times and resolution rates
- Participate in weekly skill-building workshops
Qualifications
- High school diploma or equivalent (GED accepted)
- No experience required – we provide full training
- Strong communication and problem-solving abilities
- Basic computer literacy (typing, email, navigation)
- Positive attitude and eagerness to learn
- Ability to work flexible shifts including weekends
- Valid Michigan ID for onboarding