Job Description
Join Tampa Bay Solutions Group as an Entry-Level Customer Service Specialist! We're hiring immediately for motivated individuals with no prior experience. If you're passionate about helping others and ready to start your career, this is your opportunity. Enjoy competitive pay, comprehensive training, and a supportive team environment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve basic technical issues and provide product information
- Document interactions accurately in CRM systems
- Collaborate with team members to enhance service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- No prior experience required
- Excellent communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and eagerness to learn
- Ability to work flexible hours including weekends