Job Description
Join Sacramento's fastest-growing team as an Entry-Level Customer Service Specialist! We're urgently hiring motivated individuals with no prior experience to deliver exceptional customer experiences. Enjoy comprehensive paid training, flexible scheduling, and rapid advancement opportunities. Perfect for recent graduates or career changers seeking a dynamic, supportive environment with growth potential.
Why Work With Us? • Competitive hourly wages + performance bonuses • Industry-leading benefits package • Modern downtown Sacramento office • Mentorship program with industry leaders
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve service issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team to improve service workflows
- Meet daily performance metrics for quality and speed
- Participate in ongoing product training sessions
- Contribute to process improvement initiatives
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent required
- Strong communication skills (written & verbal)
- Basic computer proficiency with MS Office
- Ability to multitask in fast-paced environment
- Positive attitude and customer-first mindset
- Reliable transportation to downtown Sacramento
- Must pass background check and drug screening