Job Description
Join our dynamic team immediately as an Entry-Level Customer Service Specialist! No prior experience required – we provide comprehensive training to launch your career. Enjoy competitive pay, flexible scheduling, and growth opportunities in a supportive environment. Perfect for recent graduates or career changers looking to start in professional services.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve service issues using our proprietary CRM system
- Document interactions accurately in company database
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols and quality standards
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work in fast-paced environment
- Reliable transportation to Charlotte office
- Pass background check and drug screening
- Must be available for immediate start