Job Description
Urgent Hiring Opportunity: No Experience Required!
Join our dynamic team at Coastal Connect Solutions in Virginia Beach! We're immediately hiring motivated individuals for entry-level Customer Service Specialist positions. Perfect for career changers, recent graduates, or anyone seeking a fresh start with full training provided. Enjoy competitive pay, benefits package, and career growth opportunities in a supportive environment.
No prior experience necessary – we invest in our people!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve billing concerns
- Document interactions in CRM system with precision
- Collaborate with team members to ensure seamless service
- Complete product knowledge training sessions
- Meet daily performance metrics for response time
- Identify opportunities to improve customer experience
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication skills (verbal and written)
- Basic computer proficiency and typing ability
- Positive attitude with problem-solving mindset
- Reliable attendance and punctuality
- Ability to work in fast-paced environment
- Willingness to learn new technologies
- Must pass background check