Job Description
Ready to start your career this week? Chicago Career Launch is seeking motivated individuals for our entry-level Customer Service Specialist positions. No prior experience required – we provide comprehensive paid training! Join our dynamic team and help deliver exceptional service to Chicago's thriving business community. This is your opportunity to build foundational skills while earning competitive pay with benefits. Immediate start dates available for qualified candidates.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve service issues efficiently
- Document interactions in our CRM system with accuracy
- Collaborate with team members to ensure seamless customer experiences
- Participate in ongoing product knowledge training
- Meet performance metrics for response times and resolution rates
- Identify opportunities to improve customer satisfaction processes
Qualifications
- No experience required – open to all backgrounds
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable transportation to downtown Chicago location