Job Description
Start your career TODAY with Capital Connect Solutions! We're urgently hiring enthusiastic Entry-Level Customer Service Specialists for our Washington DC headquarters. No experience needed – we provide comprehensive paid training and mentorship to launch your professional journey. Join our dynamic team where your growth matters!
Why Join Us?
- Immediate start date available
- Competitive hourly pay + performance bonuses
- Full benefits package (health/dental/vision)
- Career advancement opportunities
- Modern downtown workspace
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns using our CRM system
- Process orders and update customer information
- Collaborate with support teams to ensure seamless service
- Document interactions and maintain accurate records
- Meet daily performance metrics (quality/speed)
Qualifications
- No experience required – open to all backgrounds!
- High school diploma or equivalent
- Strong communication skills (written/spoken)
- Ability to learn new technologies quickly
- Positive attitude and problem-solving mindset
- Basic computer proficiency
- Reliable transportation to downtown DC