Job Description
Join our dynamic team at Pacific Coast Solutions as an Entry-Level Customer Service Specialist! We're hiring immediately in Long Beach, CA with no experience required. If you're a motivated individual with excellent communication skills, this is your opportunity to launch a rewarding career in customer support. We provide comprehensive training and a supportive environment to help you succeed.
What We Offer:
- Competitive hourly pay plus performance bonuses
- Comprehensive paid training program
- Health benefits and retirement plans
- Career advancement opportunities
- Collaborative team culture
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Process orders and maintain accurate records
- Collaborate with team members to improve service quality
- Participate in ongoing training and development
- Meet performance metrics for customer satisfaction
Qualifications
- No prior experience required - we train from scratch!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer proficiency
- Positive attitude and willingness to learn
- Reliable transportation to our Long Beach location