Job Description
Urgently hiring motivated individuals for entry-level customer service roles in Baltimore, MD! No experience required – we provide comprehensive paid training. Join our dynamic team supporting community health initiatives with flexible schedules and career growth opportunities. Immediate start available for candidates with high school diplomas or equivalent.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding health programs and services
- Accurately document interactions in CRM systems
- Collaborate with cross-functional teams to resolve issues
- Participate in continuous training to enhance service skills
- Uphold strict confidentiality and compliance standards
Qualifications
- High school diploma or GED required
- No prior experience necessary
- Strong communication and active listening skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to work in a fast-paced environment
- Positive attitude and team player mentality
- Reliable transportation to Harbor East location