Job Description
Urgently Hiring No-Experience Candidates in Jacksonville, FL! Join our dynamic team as an Entry-Level Customer Service Specialist and kickstart your career in healthcare administration. We provide comprehensive paid training and a supportive environment for motivated individuals ready to grow. No prior experience required – just bring your positive attitude and eagerness to learn!
CityCare Solutions is a leading healthcare services provider committed to transforming patient experiences through exceptional service. Our Jacksonville office offers competitive benefits, flexible scheduling, and clear advancement paths for dedicated team members.
Responsibilities
- Handle inbound/outbound calls with patients and healthcare providers
- Update and maintain electronic health records (EHR) systems
- Resolve billing inquiries and process insurance claims
- Coordinate appointment scheduling and follow-up communications
- Document patient interactions accurately in compliance with HIPAA
- Collaborate with healthcare teams to ensure seamless service delivery
- Participate in ongoing training programs to enhance skills
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent (GED accepted)
- Strong communication skills and clear speaking voice
- Basic computer literacy and typing ability (30+ WPM preferred)
- Ability to multitask in a fast-paced environment
- Detail-oriented with excellent organizational skills
- Must pass background check and drug screening
- Valid Florida driver's license (if occasional travel required)