Job Description
Immediate Opening for No-Experience Candidates in Boston!
Boston Connect Solutions is urgently hiring motivated individuals for our customer service team. No prior experience required – we provide comprehensive training! Join our dynamic team and kickstart your career in a supportive environment with growth opportunities. Perfect for recent graduates or career changers.
Why Apply Today?
- Competitive hourly pay with performance bonuses
- Comprehensive paid training program
- Health benefits, retirement plans, and generous PTO
- Modern downtown Boston workspace
- Clear career advancement path
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team to improve service processes
- Meet performance metrics for response times and resolution
- Participate in weekly team training sessions
- Identify upsell opportunities for premium services
Qualifications
- No prior experience required
- High school diploma or equivalent (students welcome)
- Strong communication and listening skills
- Comfortable with technology and learning new software
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced environment
- Reliable internet connection for remote work options
- Authorization to work in the United States