Job Description
Are you looking for an opportunity to grow your career in Oklahoma City?
We are currently urgently hiring for motivated Entry Level Customer Service Representatives. If you are eager to learn, possess a positive attitude, and want to join a winning team, we want to meet you. No prior experience is required; we provide comprehensive training to set you up for success.
Why Choose Us?
- Immediate Start: Begin your journey within days of applying.
- Competitive Pay: Earn $18.00 - $22.00 per hour with performance bonuses.
- No Experience Needed: We value potential and train you from the ground up.
- Career Advancement: Clear paths to management and senior leadership roles.
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat with a focus on high-quality service.
- Resolve customer issues and complaints efficiently while maintaining a professional demeanor.
- Accurately document customer interactions and update our CRM system.
- Collaborate with the sales and support teams to meet departmental performance targets.
- Assist in the onboarding process for new team members.
- Identify trends in customer feedback to suggest process improvements.
Qualifications
- High school diploma or GED is required; Bachelor's degree is a plus.
- Strong verbal and written communication skills are essential.
- Ability to work full-time hours, including weekends and holidays as needed.
- Reliable internet connection for remote or hybrid work options.
- Basic computer proficiency and quick learning aptitude.
- Must be a self-starter with a positive "can-do" attitude.