Job Description
Are you ready to kickstart your career in Milwaukee?
We are currently urgent hiring for dedicated Entry Level Customer Service Representatives to join our growing team. If you are a motivated individual looking for a stable job with no prior experience required, we want to hear from you!
As a vital part of our customer success team, you will be the voice of our brand, assisting clients with inquiries, resolving issues, and ensuring a world-class experience. We provide comprehensive on-the-job training and a culture that values growth and integrity.
Why Apply?
- Immediate Start Dates: Don't wait weeks to start working.
- Competitive Compensation: Earn between $18.00 and $22.00 per hour.
- Full Benefits Package: Medical, dental, and vision insurance available.
- Career Advancement: Clear pathways to management and specialized roles.
Responsibilities
- Answer incoming customer inquiries via phone, email, and live chat in a professional and timely manner.
- Resolve customer complaints and issues with patience and empathy.
- Process customer orders, returns, and exchanges accurately using internal software.
- Maintain detailed and up-to-date customer records in our CRM database.
- Collaborate with team leads to meet daily and weekly performance targets.
- Identify opportunities to cross-sell products and improve customer retention.
- Adhere to all company policies, procedures, and quality standards.
Qualifications
- High school diploma or GED required.
- Strong verbal and written communication skills.
- Basic computer literacy and typing proficiency (35+ WPM).
- Ability to multitask and thrive in a fast-paced, high-volume environment.
- Must be reliable, punctual, and have a positive attitude.
- No prior customer service experience necessary; we provide training!