Job Description
Are you looking for a career that can start this week?
Apex Professional Services is currently seeking ambitious, enthusiastic individuals to join our dynamic team in Fort Worth, TX. We are looking for entry-level talent to fill multiple Customer Service Representative roles.
As a key member of our support team, you will have the opportunity to develop professional skills, build a strong network, and earn a competitive salary. No prior experience is required—we provide comprehensive paid training!
Why Join Us?
- Immediate start availability.
- Competitive hourly pay with performance bonuses.
- Career growth opportunities within the company.
- Supportive and collaborative work environment.
Responsibilities
- Handle high-volume customer inquiries via phone, email, and chat with a professional demeanor.
- Resolve client issues and complaints efficiently to ensure high satisfaction.
- Build and maintain long-term relationships with customers.
- Document all customer interactions and feedback accurately in our CRM system.
- Collaborate with the sales and training teams to improve service standards.
- Meet daily and weekly performance targets regarding call handling and resolution.
Qualifications
- High School Diploma or GED equivalent.
- Basic computer proficiency and typing skills (40+ WPM).
- Strong verbal communication skills and active listening abilities.
- A positive attitude and willingness to learn new processes.
- Reliable internet connection and a quiet workspace (if remote).