Job Description
Join a Top-Tier Team in Jacksonville, FL
We are seeking enthusiastic and driven individuals to join our expanding customer support team. As an Entry Level Customer Service Representative, you will be the face of our brand, assisting clients with inquiries and ensuring their satisfaction. This is an excellent opportunity for those looking to start a career in a corporate environment with paid training and clear pathways for advancement.
Why Apply?
- Hiring Immediately: Don't wait weeks for a callback. Start contributing from day one.
- No Experience Required: We provide comprehensive training to get you up to speed.
- Competitive Pay: Earn a competitive hourly wage starting at $15/hr.
If you are a problem-solver with great communication skills, we want to hear from you.
Responsibilities
- Handle Inquiries: Respond to incoming customer calls, emails, and chat messages professionally and efficiently.
- Problem Resolution: Assist customers with account issues, product questions, and service requests.
- Documentation: Accurately log customer interactions and feedback into our CRM database.
- Team Collaboration: Work closely with team leads and other departments to resolve escalated issues.
- Product Knowledge: Learn and utilize our product database to provide accurate information.
Qualifications
- Education: High school diploma or GED required.
- Communication: Strong verbal and written communication skills; ability to speak clearly and concisely.
- Computer Skills: Basic proficiency with computers and Microsoft Office Suite.
- Reliability: Punctual and consistent attendance is mandatory.
- Attitude: A positive, patient, and customer-focused mindset.