Job Description
Immediate Opening for Entry-Level Talent! Join our dynamic healthcare team in Fresno as a Customer Service Representative. This urgent opportunity is perfect for motivated individuals starting their career. We offer competitive pay, comprehensive benefits, and a supportive environment. If you're passionate about helping others and eager to grow professionally, apply today!
Responsibilities
- Handle incoming patient inquiries via phone, email, and in-person
- Process insurance verifications and appointment scheduling
- Maintain accurate patient records in EMR systems
- Collaborate with clinical teams to resolve service issues
- Support administrative tasks including data entry and filing
- Urgently respond to high-priority patient requests
Qualifications
- High school diploma or equivalent (degree preferred)
- 0-2 years customer service experience
- Basic proficiency with Microsoft Office Suite
- Strong verbal/written communication skills
- Ability to multitask in fast-paced healthcare environment
- Empathy and problem-solving mindset
- Willingness to complete paid certification training