Job Description
Are you looking for a fresh start and a rewarding career in Ohio? Apex Logistics Solutions is currently hiring Entry-Level Customer Service Representatives to join our dynamic team immediately.
We value potential over experience. If you possess a positive attitude, strong communication skills, and a drive to succeed, we want to hear from you. No prior background in customer service is required; we provide comprehensive on-the-job training to help you grow.
Why Choose Us?
- Immediate Start: Begin your career within the week.
- No Experience Required: We train you from the ground up.
- Competitive Pay: Earn $18.00 - $22.00/hour plus performance bonuses.
- Growth Opportunities: Clear pathways to management and senior roles.
Join a team where your contributions are valued and your career can truly take flight.
Responsibilities
- Interact with customers via phone, email, and chat to resolve inquiries and provide accurate information.
- Process customer orders, returns, and exchanges accurately and efficiently using our CRM software.
- Collaborate with the sales and logistics teams to identify opportunities and meet departmental targets.
- Maintain a clean and organized workspace to ensure a professional and safe environment.
- Assist in training new hires and sharing best practices with the team.
- Document customer interactions and feedback to help improve our services.
Qualifications
- High school diploma or GED is preferred but not required.
- Basic computer literacy and typing skills are necessary.
- Ability to communicate clearly and professionally in English.
- Flexibility to work various shifts, including weekends and holidays.
- Strong problem-solving skills and a customer-first mindset.
- A valid driver's license and access to reliable transportation are a plus.