Job Description
Join our dynamic team at Innovate Solutions Inc. as an Entry Level Customer Service Representative. We're a fast-growing tech company seeking motivated individuals to start their career in customer support. No experience required – we provide comprehensive training! Enjoy competitive pay, flexible scheduling, and a collaborative environment. Immediate openings available!
What We Offer:
- Starting hourly wage of $18-$22
- Comprehensive paid training program
- Health benefits after 60 days
- Career advancement opportunities
- Modern downtown Mesa office with free parking
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical issues with step-by-step guidance
- Document interactions in CRM system
- Collaborate with technical support team
- Maintain product knowledge through training modules
- Meet daily performance metrics (calls/resolved tickets)
- Provide feedback for process improvements
Qualifications
- High school diploma or equivalent
- Excellent verbal/written communication skills
- Basic computer proficiency (typing, browsers, email)
- Strong problem-solving aptitude
- Ability to work in fast-paced environment
- Positive attitude and customer-first mindset
- Reliable transportation to Mesa office
- Must pass background check