Job Description
Join our dynamic team at Urban Retail Solutions as an Entry-Level Customer Service Representative! We're hiring immediately for motivated individuals with no prior experience. This is your opportunity to launch a rewarding career in customer service with comprehensive training and growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of New York City.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Process transactions and maintain accurate customer records
- Resolve customer inquiries with empathy and efficiency
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and maintain high-quality standards
- Assist with inventory management and store operations as needed
- Participate in ongoing training programs to enhance skills
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced retail environment
- Basic computer literacy and willingness to learn new systems
- Positive attitude and customer-focused mindset
- Reliable transportation to our Manhattan location
- Availability to work flexible shifts including weekends