Job Description
Join our dynamic team immediately! No experience required – we provide comprehensive training. This urgent opening offers rapid career growth in a supportive environment. Perfect for motivated individuals seeking to launch their professional journey in Charlotte's thriving business district. Competitive benefits package included.
Responsibilities
- Handle inbound/outbound customer inquiries via phone and email
- Process orders and resolve service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams
- Meet performance metrics for call quality and resolution times
- Participate in ongoing training programs
- Maintain positive customer relationships
Qualifications
- No prior experience necessary – training provided
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Proficient in basic computer applications
- Ability to multitask in fast-paced settings
- Positive attitude and willingness to learn
- Reliable transportation to downtown Charlotte
- Available for flexible shifts including weekends