Job Description
Join our dynamic team as an Entry-Level Customer Service Representative and kickstart your career in Sacramento! We're hiring immediately for motivated individuals with no prior experience. Enjoy competitive pay, comprehensive paid training, and a supportive environment where your growth is our priority. Immediate start available!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Resolve basic billing and account issues efficiently
- Document interactions in CRM systems with accuracy
- Collaborate with team members to ensure seamless service
- Meet daily performance targets for response times
- Participate in ongoing training to enhance skills
Qualifications
- No experience required - full training provided
- High school diploma or equivalent
- Strong communication skills and positive attitude
- Basic computer proficiency and typing ability
- Ability to work flexible shifts including weekends
- Pass background check and drug screening