Job Description
Join our dynamic team immediately! We're urgently hiring motivated individuals for entry-level customer service roles in sunny San Diego. No experience required – we provide comprehensive training to launch your career. Enjoy competitive pay, flexible scheduling, and growth opportunities within our expanding tech support division. Perfect for recent graduates or career changers seeking stability and advancement.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve technical inquiries using our knowledge base and troubleshooting guides
- Document interactions accurately in CRM systems
- Collaborate with senior agents for complex issue escalation
- Meet daily performance metrics while maintaining service quality
- Participate in weekly training sessions to enhance skills
Qualifications
- No prior experience required – open to all backgrounds
- Strong communication and active listening skills
- Ability to navigate computer systems and learn new software
- High school diploma or equivalent (students welcome)
- Reliable transportation and punctual attendance
- Positive attitude and willingness to learn in fast-paced environment