Job Description
Start your career today with no experience required! Coastal Support Solutions is urgently hiring Entry-Level Customer Service Representatives in Virginia Beach, VA. We provide comprehensive training and a supportive environment to help you thrive.
Join our award-winning team and deliver exceptional service while building valuable skills. Full-time positions include benefits package and growth opportunities. Immediate openings available – apply now!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues using established procedures and resources
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for response time and resolution
- Continuously develop product knowledge through training modules
- Maintain positive brand representation in all communications
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – comprehensive training provided
- Strong verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and customer-focused mindset
- Reliability and punctuality for scheduled shifts