Job Description
We are seeking motivated, energetic individuals to join our team immediately. No prior experience is required—just a willingness to learn and a positive attitude. We provide comprehensive on-the-job training to ensure your success in this dynamic environment.
At Boston Tech Solutions, we believe in growing our team from within. This is a fantastic opportunity for anyone looking to kickstart their career in customer service or sales right here in Boston. If you are ready to start working this week and want to be part of a growing company, we want to hear from you!
Responsibilities
- Handle Customer Inquiries: Respond to customer emails, phone calls, and live chat messages in a professional and timely manner.
- Problem Solving: Assist customers with product questions, order status, and general account information.
- Data Entry: Maintain accurate customer records and update databases with new information.
- Team Collaboration: Work closely with team members and management to achieve daily and weekly sales targets.
- Product Knowledge: Learn and demonstrate a deep understanding of our company’s products and services to provide accurate recommendations.
- Feedback Collection: Gather customer feedback and report it to the management team to help improve our services.
Qualifications
- Education: High school diploma or equivalent required.
- Experience: No prior experience necessary; we train all new hires.
- Communication: Excellent verbal and written communication skills.
- Computer Skills: Basic computer literacy and ability to navigate standard software (Microsoft Office Suite).
- Availability: Must be available to work full-time hours, including weekends or evenings if required.
- Attitude: A friendly, professional demeanor and a strong desire to succeed.