Job Description
Join our dynamic team at Coastal Connect Solutions! We're urgently hiring Entry-Level Customer Service Associates in Long Beach, CA with absolutely no experience required. If you're a motivated individual eager to launch your career in a supportive environment, this is your golden opportunity. We provide comprehensive training, competitive benefits, and a clear path for growth. Work in a vibrant coastal city while making a real impact on our clients' experiences.
What We Offer:
- Comprehensive paid training program
- Health insurance, dental, and vision coverage
- 401(k) with company match
- Paid time off and holidays
- Career advancement opportunities
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing concerns
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Meet performance metrics for response time and resolution
- Participate in weekly training sessions
- Uphold company values in all customer interactions
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent
- Strong verbal and written communication skills
- Proficient with basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Reliability and punctuality
- Must pass background check