Job Description
Immediate Hiring! No Experience Required!
Join our dynamic team at Metro Retail Solutions as an Entry-Level Customer Service Associate. We're seeking motivated individuals with a passion for helping others to launch their careers in a supportive environment. Full training provided – just bring your positive attitude and willingness to learn!
Why You'll Love Working With Us:
- Competitive starting pay with rapid advancement opportunities
- Comprehensive paid training program
- Health benefits, 401(k) matching, and paid time off
- Modern Manhattan office with subway accessibility
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate records
- Collaborate with team members to resolve service issues
- Utilize CRM software to track customer interactions
- Assist with inventory management and store operations
- Participate in daily team meetings and training sessions
- Uphold company standards for customer satisfaction
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Zero prior experience required – we train from scratch!
- Strong communication skills and friendly demeanor
- Basic computer literacy (typing, email, internet)
- Reliable transportation and punctuality
- Ability to stand for extended periods
- Positive attitude and eagerness to learn
- Authorization to work in the United States