Job Description
Join our dynamic team immediately as an Entry-Level Customer Service Associate! No experience required—just your positive attitude and eagerness to learn. Tampa Bay Solutions is offering a full-time position with comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of Tampa's thriving business district.
What We Offer:
- Comprehensive paid training program
- Health benefits after 60 days
- Performance-based bonuses
- Opportunities for advancement
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Meet daily performance metrics
- Participate in ongoing training sessions
- Uphold company values in all interactions
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to work in fast-paced environment
- Positive and resilient mindset
- Must pass background check
- Availability to work weekends/evenings