Job Description
Join our dynamic team at Sunshine Solutions Group and launch your career in customer service! We're hiring immediately for motivated individuals with no prior experience. Our comprehensive training program will equip you with the skills needed to excel in this rewarding role. Enjoy competitive pay, flexible scheduling options, and a supportive work environment where your growth is our priority. Apply today and start your journey with us tomorrow!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Identify upsell opportunities based on customer needs
- Follow scripts and protocols while maintaining personalized interactions
- Document all customer interactions accurately
Qualifications
- High school diploma or equivalent (GED)
- No experience required - training provided
- Strong verbal communication skills
- Basic computer proficiency (typing, navigation)
- Positive attitude and customer-first mindset
- Ability to multitask in fast-paced environment
- Reliable transportation to our Orlando location
- Must pass background check