Job Description
Join our dynamic team immediately as an Entry-Level Customer Service Associate! No experience is required – we provide comprehensive training to set you up for success. Enjoy a supportive environment where your growth is our priority. Perfect for recent graduates or career changers looking to start in customer service. Full benefits package included after 90 days.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve basic service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with senior team members for complex cases
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (no college required)
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Proficient with basic computer applications
- Positive attitude and willingness to learn
- Ability to work flexible shifts (including weekends)