Job Description
Are you looking for a job that pays you weekly with immediate availability? Tampa Logistics Solutions is hiring Customer Service Representatives to join our dynamic team in Tampa, FL.
We offer a competitive salary, comprehensive benefits, and the peace of mind that comes with getting paid on time every week. Whether you are an experienced professional or looking for your first job, we provide the training and support you need to succeed in a fast-paced environment.
Why Join Our Team?
- Weekly Paychecks: Get paid every Friday, guaranteed.
- Immediate Start: Begin your career in as little as 24 hours.
- Growth Opportunities: Clear paths for promotion within the company.
- Modern Benefits: Health, dental, and vision insurance available.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone, email, and live chat.
- Process customer orders, returns, and exchanges with a focus on accuracy and speed.
- Troubleshoot and resolve complex customer issues to ensure high satisfaction ratings.
- Maintain and update accurate customer records in our internal CRM systems.
- Collaborate with warehouse and shipping departments to resolve delivery discrepancies.
- Conduct quality assurance checks on customer interactions to ensure compliance.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is a plus but not required (we offer on-the-job training).
- Must be available to start immediately.
- Strong verbal communication and active listening skills.
- Basic computer proficiency and familiarity with Microsoft Office suite.
- Must pass a background check and drug screen.