Job Description
Get Paid Weekly in North Carolina!
We are looking for motivated individuals to join our team as Customer Service Representatives. If you need a job that starts immediately and offers the financial stability of a weekly paycheck, look no further.
At Horizon Talent Solutions, we prioritize our employees' financial well-being. Say goodbye to waiting 30 days for a check and hello to getting paid every Friday.
Responsibilities
- Handle High-Volume Inquiries: Answer customer questions via phone, email, and chat with a professional and empathetic tone.
- Resolve Issues: Investigate and resolve customer complaints and escalations efficiently to ensure satisfaction.
- Process Transactions: Accurately process orders, returns, and account adjustments using our CRM software.
- Documentation: Maintain accurate records of customer interactions and transactions in the company database.
- Team Collaboration: Work closely with the sales and support teams to ensure consistent service delivery.
Qualifications
- Experience: 1+ years of experience in customer service, sales, or call center environments preferred.
- Education: High school diploma or GED required.
- Communication: Excellent verbal and written communication skills with a focus on clarity.
- Computer Literacy: Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce, Zendesk).
- Reliability: Must be available for full-time shifts and maintain a consistent attendance record.