Job Description
We are looking for dedicated individuals to join our team in Seattle! Horizon Logistics is currently hiring immediately for Customer Service Representatives. We pride ourselves on providing a work environment where your hard work is rewarded promptly. Join us and enjoy the stability of weekly pay with no waiting for bi-weekly checks.
As part of our team, you will play a crucial role in ensuring our clients receive the best support possible. We offer a modern, inclusive workplace with opportunities for growth.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues efficiently to ensure high satisfaction rates.
- Process orders, returns, and exchanges accurately using our internal software.
- Collaborate with the logistics team to ensure seamless service delivery.
- Maintain a clean and organized workspace that meets company standards.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong communication skills and a friendly, professional demeanor.
- Basic computer proficiency and ability to learn new software quickly.
- Ability to work flexible hours, including weekends and holidays.