Job Description
We are currently looking for enthusiastic individuals to join our team as Customer Service Representatives. This is an excellent opportunity for those seeking a stable career path in Jacksonville, FL, with no prior experience required. We pride ourselves on investing in our employees and providing top-tier training to ensure your success.
Why You Will Love Working Here:
- Competitive Pay: Earn between $16.50 and $22.00 per hour based on performance.
- Comprehensive Benefits: Medical, dental, and vision insurance from day one.
- Career Growth: Clear pathways for promotion within the company.
- Supportive Culture: Work with a team that values collaboration and hard work.
Responsibilities
- Greet and assist customers via phone, email, and in person with a professional and friendly demeanor.
- Resolve customer inquiries, complaints, and issues efficiently to ensure high satisfaction.
- Process customer orders, returns, and exchanges accurately and in a timely manner.
- Update and maintain customer databases with current and accurate information.
- Collaborate with the sales and operations teams to meet daily and monthly targets.
- Learn and utilize internal software systems to support daily operations.
Qualifications
- High school diploma or GED equivalent.
- Basic computer literacy and ability to learn new software quickly.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, high-volume environment.
- Reliable transportation is preferred.
- Must be willing to undergo a background check and drug screening.