Job Description
Ready to launch your career? Apex Logistics Solutions is seeking energetic, self-motivated individuals to join our rapidly expanding team in Fort Worth. We are currently hiring for multiple positions and offer immediate start dates for candidates with a positive attitude, regardless of prior background. We provide comprehensive on-the-job training to ensure your success.
As a Customer Service Representative, you will serve as the first point of contact for our clients, ensuring every interaction is welcoming, efficient, and solution-oriented. This is an excellent opportunity to join a stable, local company that values hard work and promotes from within.
Responsibilities
- Greet and assist customers warmly, answering product inquiries and resolving issues with patience and professionalism.
- Process customer orders, returns, and exchanges accurately using the POS system.
- Answer incoming phone calls and emails promptly to maintain high customer satisfaction rates.
- Maintain a clean, organized, and safe workspace to ensure an excellent shopping environment.
- Collaborate with the sales team to identify upselling opportunities and meet daily targets.
- Handle cash transactions and ensure all registers are balanced at the end of the shift.
Qualifications
- No prior experience required – we are looking for trainees.
- Strong verbal communication skills and a friendly, approachable demeanor.
- Ability to stand for long periods and lift light to moderate boxes (up to 25 lbs).
- Basic computer literacy and eagerness to learn new software systems.
- Reliable transportation and availability to work flexible shifts, including weekends and holidays.