Job Description
Are you looking for a job that starts immediately in Austin, TX? Apex Support Solutions is currently hiring Customer Service Representatives to join our growing team. We do not require prior experience—just a positive attitude and a willingness to learn.
We offer a dynamic work environment, comprehensive training, and opportunities for advancement. If you are ready to kickstart your career, we want to hear from you!
Why Choose Us?
- Competitive hourly pay ($18.50 - $24.00).
- Health, dental, and vision insurance.
- Flexible scheduling options.
- On-the-job training provided.
Responsibilities
- Handle inbound and outbound customer inquiries via phone, email, and chat.
- Resolve customer issues efficiently and professionally.
- Document customer interactions and feedback accurately in the CRM system.
- Assist customers with product information and account management.
- Maintain a high level of professionalism and patience in all interactions.
- Collaborate with team leads to improve service processes.
Qualifications
- High school diploma or equivalent (GED).
- Strong verbal and written communication skills.
- Basic computer literacy and typing skills (30+ wpm).
- Ability to work in a fast-paced, team-oriented environment.
- Reliable internet connection and a quiet workspace (if remote).
- Must be authorized to work in the United States.