Job Description
Are you ready to kickstart your career in the heart of Minneapolis? Apex Growth Partners is seeking dedicated individuals to join our expanding team as Customer Service Representatives.
We are looking for team players who are eager to learn and grow. We offer comprehensive on-the-job training and a supportive environment for those with little to no prior experience.
Why Join Us?
- Competitive hourly pay starting at $16/hr.
- Immediate hiring opportunities.
- Full benefits package upon eligibility.
- Career advancement paths within the company.
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues with patience and empathy.
- Accurately record customer interactions and transactions in our CRM system.
- Collaborate with the sales and support teams to ensure customer satisfaction.
- Assist in training new team members and sharing best practices.
- Identify opportunities to upsell products or services based on customer needs.
Qualifications
- High School Diploma or GED equivalent.
- Basic computer proficiency and familiarity with Windows or Mac operating systems.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Willingness to undergo a background check and drug screening.
- Positive attitude and a strong desire to learn new skills.