Job Description
Are you ready to start your career immediately? Cleveland Logistics Corp is seeking a dedicated Customer Service Representative to join our dynamic team. We are offering an immediate hire opportunity for qualified candidates looking for a stable, rewarding role in Cleveland, OH.
As a key member of our support team, you will be the face of our company, ensuring our clients receive top-tier service. We provide comprehensive training and a supportive environment for growth.
Why Join Us?
- Immediate Start: Onboard quickly and begin earning.
- Competitive Pay: $18.00 - $24.00 per hour based on experience.
- Modern Environment: Work in a state-of-the-art facility downtown.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone and email.
- Resolve customer complaints and issues efficiently while maintaining a positive brand image.
- Process orders, returns, and exchanges accurately and timely.
- Update customer records and database information in our CRM system.
- Collaborate with the sales and logistics teams to ensure seamless operations.
Qualifications
- High School Diploma or equivalent required.
- Previous customer service experience is preferred but not mandatory for immediate hires.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Ability to multitask in a fast-paced environment.