Job Description
We are currently seeking enthusiastic and dedicated individuals to join our dynamic team as Customer Service Representatives. If you are looking for a career opportunity in Fort Worth with immediate openings and zero prior experience required, this is your chance to shine.
At Horizon Support Group, we believe in nurturing talent. We provide comprehensive training and mentorship to ensure your success. This is a fantastic opportunity to enter the workforce, develop professional skills, and grow within a supportive corporate environment.
Responsibilities
- Assist customers with inquiries via phone, email, and chat in a professional and courteous manner.
- Resolve customer complaints and issues efficiently to ensure high satisfaction levels.
- Process orders, returns, and exchanges accurately and in a timely fashion.
- Collaborate with team members to meet daily and weekly performance targets.
- Document customer interactions and feedback in the CRM system.
- Maintain a clean and organized workspace to promote efficiency.
Qualifications
- No prior experience required; we provide on-the-job training.
- High school diploma, GED, or equivalent.
- Strong interpersonal and communication skills.
- Basic computer proficiency and ability to learn new software quickly.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Must be willing to work flexible shifts, including weekends and holidays.