Job Description
Are you looking for a new opportunity in Raleigh? Apex Solutions is currently hiring motivated individuals for our Customer Service & Data Entry team. We pride ourselves on a supportive environment where hard work is recognized and growth is encouraged. Whether you are just starting your career or looking for a change, we want to hear from you!
Why Join Us?
- Immediate Hiring: Start your journey with us today.
- No Experience Needed: We provide full training.
- Competitive Pay: Earn $15 - $18 per hour based on performance.
- Flexible Schedules: Day and evening shifts available.
We are looking for people who are reliable, eager to learn, and ready to become part of a dynamic team. If you have a positive attitude and strong communication skills, we want to meet you.
Responsibilities
- Greet and assist customers via phone, email, and chat with a friendly and professional demeanor.
- Enter and update customer information accurately into our CRM database.
- Resolve customer inquiries and complaints efficiently while maintaining high satisfaction rates.
- Perform basic data verification and report preparation.
- Collaborate with team members to meet daily and monthly operational goals.
- Follow standard operating procedures and company policies.
Qualifications
- High school diploma or equivalent (GED) required.
- Basic computer skills and familiarity with MS Office Suite (Word, Excel).
- Strong verbal and written communication abilities.
- Ability to work well in a fast-paced, team-oriented environment.
- Reliable internet connection and home office setup (if remote).
- Willingness to undergo a background check and drug screening.