Job Description
Join Denver's fastest-growing tech firm with immediate weekly pay opportunities! We're seeking motivated tech support specialists to start this Monday with flexible schedules and direct deposit every Friday. No experience necessary - comprehensive training provided. Perfect for students, gig workers, or career changers seeking quick income. Apply today and join our innovative team transforming Denver's digital landscape!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist customers via phone, chat, and email with 15-minute response SLA
- Document tickets in Zendesk with precise resolution details
- Collaborate with senior engineers on complex escalations
- Conduct remote diagnostics and system configurations
- Maintain 95% customer satisfaction metrics
- Participate in daily standup meetings
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy (Windows/Mac proficiency)
- Strong communication skills and patience
- Ability to work independently with minimal supervision
- Reliable internet connection and quiet workspace
- Availability for weekday shifts (9 AM - 6 PM)
- Quick learner with problem-solving aptitude
- Must pass background check